FAQ
Frequently Asked Questions
CAN I REALLY BUY NOW AND PAY LATER?
Yes! It's simple. Simply add your items to your cart, and select the "Sezzle" payment option at checkout. Pay 25% up front and pay the rest over time. But, keep in mind that it is a $100 minimum purchase to use this option.
HOW MUCH HAIR DO I NEED?
10"-14"- 2 bundles or more
16"-20"- 3 bundles or more
22" and up-4 to 5 bundles
WHAT COLORS DO YOU OFFER?
Our hair is virgin hair, which means that it is the original color of the donor’s natural hair. These colors roughly range from a natural black (#1b) to a natural brown (#4). But, we also carry #613 blonde hair. All of our hair can be dyed and colored.
CAN YOUR HAIR BE BLEACHED/DYED?
Yes. However, we do recommend that you have this done by a professional.
HOW LONG DOES YOUR HAIR LAST?
Our 100% Raw Virgin Hair lasts 1-3 years and our Budget Bundles lasts up to 6 months if properly maintained.
DOES YOUR HAIR TANGLE, SHED OR MATTE?
Our hair does not tangle or matte (if properly cared for). Hair that has been stitched on a weft will have some shedding, which is normal. However, shedding is very minimal when the wefts are in tact and have not been cut.
***To minimize shedding even more, we HIGHLY recommend sealing your wefts
HOW MUCH DOES EACH BUNDLE WEIGH?
3.5oz - 3.7oz (about 100g)
CAN THE HAIR BE STRAIGHTENED?
Yes.
DOES THE WAVE PATTERN RETURN AFTER IT HAS BEEN STRAIGHTENED?
Yes, but keep in mind that the more the hair is pressed, the less of a wave you will have.
HOW SHOULD I CARE FOR MY EXTENSIONS?
You should treat your extensions as you would your real hair. Also, avoid using excessive amounts of heat and products. A non-sulfate shampoo and conditioner is recommended.
WHAT IS YOUR RETURN POLICY?
Because we do extensive quality checks to ensure that our hair is free of defects, there are NO REFUNDS and ALL SALES ARE FINAL unless you have received an incorrect order. We really do have THE BEST HAIR, so you won't have to return it. Trust us.
*** PLEASE NOTE: Excessive heat or over-processing can damage hair. Her Best Virgin Hair Extensions LLC is not responsible for any damage resulting from mishandling, over-processing or negligence.
WHAT MAKES HER BEST VIRGIN HAIR EXTENSIONS DIFFERENT FROM OTHER HAIR COMPANIES?
QUALITY-Unlike rolling the dice with other online hair distributors, we take pride in offering you a quality product. Whereas many companies charge a hefty price tag for hair of a lower grade, all of hair is top grade. Long before we released our hair to the public, our team conducted 8 months of extensive research (spending thousands of dollars) wearing, testing, analyzing and assessing hair from dozens of different hair distributors. So you can rest easy in knowing that we are offering you nothing less than BEST!
TEXTURE- Because our hair is unprocessed and does not contain any synthetic fibers, it feels soft, smooth and natural to the touch. All of the cuticles are intact and are facing the same direction which results in body, sheen and overall healthy-looking hair.
LONGEVITY-Our 100% Virgin Hair lasts UP TO one year if properly maintained.
HANDLING-All of hair is handled with care. Each piece is carefully inspected to assure exceptional quality. Also, we lightly spray our hair with a non-sulfate leave-in conditioner in order to prevent dryness and to preserve its luster.
HOW CAN I PLACE MY ORDER
Orders can be placed online or hair can be purchased in store.